New Study Reveals Blueprint of How Super Users Leverage Best Practices to Deliver Virtual Health Care
(Toronto, November 18, 2025) A new study published in the Journal of Medical Internet Research reveals how “super users”—clinicians who lead the charge in adopting virtual health care tools—are transforming the way care is delivered. The findings identify best practices that make virtual care more efficient, coordinated, and patient-centered. Led by Jolie N Haun, PhD, and a multidisciplinary team at James A. Haley Veterans’ Hospital, the study describes how these “super users” successfully integrate multiple virtual systems to enhance workflows, improve communication, and ensure timely care for patients. The research captures insights from experts across different specialties, including cardiology and rehabilitation. “Super users innovate inRead More →









